{"id":1023579,"date":"2023-04-18T16:00:00","date_gmt":"2023-04-18T14:00:00","guid":{"rendered":"https:\/\/www.themeter.it\/support-faq\/"},"modified":"2026-10-09T16:37:30","modified_gmt":"2026-10-09T14:37:30","slug":"support-faq","status":"publish","type":"page","link":"https:\/\/www.themeter.it\/en\/support-faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

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FAQ<\/span><\/h1>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Quick answers to frequently asked questions about CUBE3<\/span> and CUBE3e<\/span><\/span><\/span>: Which model to choose, how the survey works, what file formats it exports, how much time you save, and when to buy without scheduling a demo.[\/vc_column_text]
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How to Choose Your CUBE<\/span><\/span><\/h3>[vc_tta_accordion title_tag=”h4″][vc_tta_section title=”Why choose `{`CUBE3e`}`?” tab_id=”1790751234233-95771e98-6eaa”][vc_column_text el_class=”faq-risp-color”]CUBE3e<\/span><\/span><\/span> It is the most advanced solution for furnished spaces and complex surveys.<\/p>\n

Choose this model if you work in homes, kitchens, living rooms, offices, or stores filled with furniture and obstacles. Thanks to the manual rotation of the scanner head, you can focus only on the areas you need to scan, avoiding furniture, chairs, tables, and other objects that would interfere with the scan. <\/p>\n

Key benefit: Thanks to manual rotation, you can survey furnished rooms with greater precision, reducing post-production work, errors, and the need for rework on-site.[\/vc_column_text]

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\r\n\t\tBUY THE CUBE3e<\/span>\r\n\t\t\t\t\t\t\t<\/a><\/div>[\/vc_tta_section][vc_tta_section title=”Why choose `{`CUBE3`}`?” tab_id=”1790751234313-a39e6a66-c262″][vc_column_text el_class=”faq-risp-color”]CUBE3<\/span> It’s the fastest solution for those who frequently conduct surveys.<\/p>\n

Choose this option if you frequently work on apartments, offices, construction sites, or complex environments, and want to reduce scanning time while maintaining accurate and organized surveys. With CUBE3, you can scan the environment, review the surveys in the app, add markers and photos, export to DXF, and immediately continue your work in your CAD software. <\/p>\n

Main advantage: It speeds up the transition from survey to technical drawing, reducing time, errors, and omitted measurements.[\/vc_column_text]

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\r\n\t\tBUY CUBE3<\/span>\r\n\t\t\t\t\t\t\t<\/a><\/div>[\/vc_tta_section][vc_tta_section title=”Why choose `{`CUBE3eLT`}`?” tab_id=”1790751234395-ef0c0300-5399″][vc_column_text el_class=”faq-risp-color”]CUBE3e<\/span><\/span><\/span>LT<\/span> \u00e8 la soluzione pi\u00f9 accessibile.<\/p>\n

Choose this if you work with windows and doors, custom furniture, woodworking, interiors, and custom measurements, and want a tool that\u2019s simple, precise, and easy to use. It\u2019s also ideal for digital and partial architectural layouts. <\/p>\n

Main advantage: It reduces errors from manual surveys and lets you digitize your measurements with a single click.[\/vc_column_text]

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\r\n\t\tBUY THE CUBE3eLT<\/span>\r\n\t\t\t\t\t\t\t<\/a><\/div>[\/vc_tta_section][vc_tta_section title=”Which CUBE should I choose to get started?” tab_id=”1790751234476-3a063a90-df58″][vc_column_text el_class=”faq-risp-color”]CUBE3e<\/span><\/span><\/span>LT<\/span> \u00e8 il modello pi\u00f9 accessibile per iniziare a digitalizzare il rilievo.<\/p>\n

It is suitable for interiors, windows and doors, custom furniture, woodworking, digital layouts, architectural details, and specific measurements.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Which CUBE should you choose for comprehensive surveys?” tab_id=”1790751234514-ef357179-565f”][vc_column_text el_class=”faq-risp-color”]CUBE3<\/span> CUBE3e<\/span><\/span><\/span> are ideal for complete surveys of interiors, apartments, offices, stores, and commercial spaces.<\/p>\n

These are designed for users who want to quickly scan multiple rooms and obtain a DXF file that\u2019s ready to use in their CAD software.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Which CUBE should you choose for frequent surveys?” tab_id=”1790751234555-c5fc4d0a-17e8″][vc_column_text el_class=”faq-risp-color”]CUBE3<\/span> CUBE3e<\/span><\/span><\/span> s are recommended for professionals who conduct frequent surveys and want greater speed.<\/p>\n

They are designed to reduce data capture time, better organize the collected data, and speed up the transition from site survey to technical drawing.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Which CUBE should you choose for furnished rooms?” tab_id=”1790751234594-19be2605-b562″][vc_column_text el_class=”faq-risp-color”]CUBE3e<\/span><\/span><\/span> It is the best model for furnished rooms, complex environments, and areas with obstacles.<\/p>\n

Thanks to the manual rotation of the head and the built-in encoder, you can capture only the relevant points, avoiding furniture, chairs, tables, sofas, and other objects that would make the scan less clean.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do THE METER apps require a subscription?” tab_id=”1790751234632-dee11dca-3ec8″][vc_column_text el_class=”faq-risp-color”]No. THE METER apps do not require a monthly subscription to use. <\/p>\n

They are available for free download, and you can use them without any mandatory recurring fees.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What file types do THE METER apps export?” tab_id=”1790751234670-c408baef-6fb7″][vc_column_text el_class=”faq-risp-color”]The THE METER and THE METER CUBE apps export multilayer DXF files that are compatible with and editable in major CAD software.<\/p>\n

DXF files can be used as a basis for floor plans, sections, dimensional checks, interior design, and custom windows, doors, and furniture.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do I need a demo to buy a CUBE from THE METER?” tab_id=”1790751234712-d72986d8-d70f”][vc_column_text el_class=”faq-risp-color”]No. A demo is not mandatory to purchase a CUBE from THE METER. <\/p>\n

You can choose the model that best suits your needs and purchase it directly online. We recommend trying the demo only if you have specific questions, special requirements, or are considering a purchase for your business.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column]

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Questions Before Purchasing<\/span><\/span><\/h3>[vc_tta_accordion][vc_tta_section title=”Which CUBE is best suited for my profession?” tab_id=”1790751489708-e2c995e1-643a”][vc_column_text el_class=”faq-risp-color”]Choose CUBE3e<\/span><\/span><\/span>LT<\/span> if you work primarily on interiors, furniture, windows and doors, woodworking, digital templates, and precise measurements. It is the simplest and most accessible model to start digitizing your surveys. <\/p>\n

Scegli CUBE3<\/span> if you frequently conduct surveys and want a faster, more advanced tool suitable for continuous professional use. It is designed for those who want to reduce data collection time and streamline the process from site survey to technical drawing. <\/p>\n

Choose the CUBE3e<\/span><\/span><\/span> if you often work in furnished, complex, or cluttered environments. Thanks to the manual rotation of the scanner head, you can aim and capture only the points you need, avoiding furniture, chairs, tables, and other objects that would normally result in a less clean scan. <\/p>\n

In general, if you perform few surveys or work on simple measurements, CUBE3e<\/span><\/span><\/span>LT<\/span> may be sufficient. If you perform surveys often and want more speed, CUBE3<\/span> is the best choice. If, on the other hand, you want the most advanced model\u2014especially for furnished spaces and daily professional surveys\u2014 CUBE3e<\/span><\/span><\/span> is the most comprehensive option.[\/vc_column_text]

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\r\n\t\tCOMPARE CUBE MODELS<\/span>\r\n\t\t\t\t\t\t\t<\/a><\/div>[\/vc_tta_section][vc_tta_section title=”Can I purchase a THE METER device without doing a demo?” tab_id=”1790751489797-0ce55e0d-ec38″][vc_column_text el_class=”faq-risp-color”]Yes. A demo is not mandatory to purchase a THE METER device. <\/p>\n

We recommend the demo if you’re unsure which device to choose or if you have specific needs related to your line of work. During the call, you can ask as many questions as you like, clear up any doubts, and see firsthand how the tool works and what it can do.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How much do THE METER’s CUBE units cost?” tab_id=”1790751489838-c979a372-ad4a”][vc_column_text el_class=”faq-risp-color”]The price depends on the model chosen:<\/p>\n

CUBE3e<\/span><\/span><\/span>LT<\/span> \u20ac1,769 Interiors, furniture, windows and doors, precise measurements<\/p>\n

CUBE3<\/span> 60m \u20ac2.269 Uso frequente, massima velocit\u00e0, lavori complessi<\/p>\n

CUBE3e<\/span><\/span><\/span> \u20ac3.269 Utilizzo professionale quotidiano, encoder integrato, lettura degli angoli e movimento manuale assistito[\/vc_column_text]

\r\n\t\tGo to the products page<\/span>\r\n\t\t\t\t\t\t\t<\/a><\/div>[\/vc_tta_section][vc_tta_section title=”Do THE METER apps require a monthly subscription?” tab_id=”1790751489903-b816c994-0ae0″][vc_column_text el_class=”faq-risp-color”]No. THE METER apps and their updates are available for free download from the App Store and Google Play. No monthly subscription is required to use the apps. You can perform as many scans as you want without ever incurring additional costs.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can I pay in installments or through a loan?” tab_id=”1790751489943-c5734146-ca25″][vc_column_text el_class=”faq-risp-color”]Yes. You can pay with PayPal, credit card, or bank transfer. Payment in installments via PayPal is also available, subject to the provider\u2019s limits. <\/p>\n

For professionals and firms, an operating lease may also be an option, which allows you to use the device without having to purchase it right away.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is rental available?” tab_id=”1790751489984-4411772c-c4c0″][vc_column_text el_class=”faq-risp-color”]Yes. THE METER offers short-term and operating lease options, designed to meet different needs. <\/p>\n

Short-term rental is a good option if you want to try out the CUBE on real projects, use it for a specific job, or test it directly in your workflow before purchasing it.[\/vc_column_text]

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\r\n\t\tLEARN ABOUT SHORT-TERM RENTALS<\/span>\r\n\t\t\t\t\t\t\t<\/a><\/div>
<\/div>[vc_column_text el_class=”faq-risp-color”]Operating leases, on the other hand, are designed for professionals, engineering firms, and companies that want to use the device on an ongoing basis, spreading the cost over time rather than purchasing it outright.[\/vc_column_text]
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\r\n\t\tLEARN ABOUT OPERATING LEASES<\/span>\r\n\t\t\t\t\t\t\t<\/a><\/div>
<\/div>[vc_column_text el_class=”faq-risp-color”]In either case, renting allows you to gradually integrate CUBE into your work, while actually evaluating its benefits in practice.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can a practice use the same device with multiple users?” tab_id=”1790751490201-32178b2e-ccba”][vc_column_text el_class=”faq-risp-color”]Yes. A group practice or team can share a single THE METER device. Each user can download the app, access their own readings, and use the same CUBE shared by the practice.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are THE METER’s CUBE models also suitable for people who have never used a scanner before?” tab_id=”1790751490248-6929e701-bb3b”][vc_column_text el_class=”faq-risp-color”]Yes. THE METER’s CUBE devices are designed to simplify digital surveying. The apps guide users through the main operational features: automatic, manual, cross-section, distance measurement, and real-time. <\/p>\n

You don’t need to be an expert in point clouds or complex software: the goal is to create a 2D survey that can be exported to DXF and used in your CAD workflow.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column]

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Comparison and Positioning<\/span><\/span><\/h3>[vc_tta_accordion][vc_tta_section title=”Can THE METER’s CUBE units replace a 3D laser scanner?”][vc_column_text el_class=”faq-risp-color”]No, not always. A 3D laser scanner is useful when you need to generate a complete point cloud or three-dimensional models. <\/p>\n

THE METER’s CUBE devices are designed for anyone who needs to quickly create a 2D survey, floor plan, cross-section, or CAD-ready DXF file. Whether your goal is to draw, design, estimate costs, or verify measurements in 2D, the CUBE devices are simple, straightforward, and quick to integrate into your daily workflow.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Why should I use THE METER’s CUBE instead of manual surveying?” tab_id=”1681834877556-5ac2dc6a-3bff”][vc_column_text el_class=”faq-risp-color”]Because manual surveying takes time, requires attention to detail, and often leads to errors: missing measurements, dimensions that need to be verified, rooms that need to be redrawn, and return trips to the job site.<\/p>\n

With THE METER\u2019s CUBE devices, you can capture your survey digitally, review it directly in the app, add markers and photos, export it to DXF, and continue working in your CAD software.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column]

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How It Works<\/span><\/span><\/h3>[vc_tta_accordion][vc_tta_section title=”How do THE METER’s CUBEs work?” tab_id=”1790751591388-f80c416f-96c6″][vc_column_text el_class=”faq-risp-color”]Place the device on a tripod, connect the app via Bluetooth (no internet connection required) to your smartphone or tablet, select the Survey mode, and start the survey.<\/p>\n

During the survey, you can view the captured points, check the floor plan, add markers, enter comments, take photos, and then export the DXF file.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What survey methods are available?” tab_id=”1790751591436-0442fa27-dc48″][vc_column_text el_class=”faq-risp-color”]The THE METER and THE METER CUBE apps let you work in different modes:<\/p>\n