FAQ
Quick answers to frequently asked questions about CUBE2LT, CUBE2, CUBE3 and CUBE3e: Which model to choose, how the Survey works, what file formats it exports, how much time you save, and when to buy without scheduling a demo.
How to Choose Your CUBE
Why choose CUBE3e?
CUBE3e It is the most advanced solution for furnished spaces and complex surveys.
Choose this model if you work in homes, kitchens, living rooms, offices, or stores filled with furniture and obstacles. Thanks to the manual rotation of the scanner head, you can focus only on the areas you need to scan, avoiding furniture, chairs, tables, and other objects that would interfere with the scan.
Key benefit: Thanks to manual rotation, you can survey furnished rooms with greater precision, reducing post-production work, errors, and the need for rework on-site.
Why choose CUBE3?
CUBE3 It’s the fastest solution for those who frequently conduct surveys.
Choose this option if you frequently work on apartments, offices, construction sites, or complex environments, and want to reduce scanning time while maintaining accurate and organized surveys. With CUBE3, you can scan the environment, review the surveys in the app, add markers and photos, export to DXF, and immediately continue your work in your CAD software.
Main advantage: It speeds up the transition from survey to technical drawing, reducing time, errors, and omitted measurements.
Why choose CUBE2?
CUBE2 It is the ideal solution for comprehensive surveys of interior spaces.
Choose this option if you work on apartments, offices, stores, and commercial spaces, and want to survey multiple rooms quickly and efficiently. It’s ideal for those looking for a professional-grade device with greater range and a faster workflow than manual surveying.
Main benefit: It lets you convert your site survey into a DXF file that’s ready to use in your CAD software.
Why choose CUBE2LT?
CUBE2LT It is the most affordable option.
Choose this if you work with windows and doors, custom furniture, woodworking, interiors, and custom measurements, and want a tool that’s simple, precise, and easy to use. It’s also ideal for digital and partial architectural layouts.
Main advantage: It reduces errors from manual surveys and lets you digitize your measurements with a single click.
Which CUBE should I choose to get started?
CUBE2LT It’s the most affordable model for getting started with digitizing Survey data.
It is suitable for interiors, windows and doors, custom furniture, woodworking, digital layouts, architectural details, and specific measurements.
Which CUBE should you choose for comprehensive surveys?
CUBE2, CUBE3 CUBE3e are ideal for complete surveys of interiors, apartments, offices, stores, and commercial spaces.
These are designed for users who want to quickly scan multiple rooms and obtain a DXF file that’s ready to use in their CAD software.
Which CUBE should you choose for frequent surveys?
CUBE3 CUBE3e s are recommended for professionals who conduct frequent surveys and want greater speed.
They are designed to reduce data capture time, better organize the collected data, and speed up the transition from site survey to technical drawing.
Which CUBE should you choose for furnished rooms?
CUBE3e It is the best model for furnished rooms, complex environments, and areas with obstacles.
Thanks to the manual rotation of the head and the built-in encoder, you can capture only the relevant points, avoiding furniture, chairs, tables, sofas, and other objects that would make the scan less clean.
Do THE METER apps require a subscription?
No. THE METER apps do not require a monthly subscription to use.
They are available for free download, and you can use them without any mandatory recurring fees.
What file types do THE METER apps export?
The THE METER and THE METER CUBE apps export multilayer DXF files that are compatible with and editable in major CAD software programs.
DXF files can be used as a basis for floor plans, sections, dimensional checks, interior design, and custom windows, doors, and furniture.
Do I need a demo to buy a CUBE from THE METER?
No. You don’t have to try the demo to buy a CUBE from THE METER.
You can choose the model that best suits your needs and purchase it directly online. We recommend trying the demo only if you have specific questions, special requirements, or are considering a purchase for your business.
Questions Before Purchasing
Which CUBE is best suited for my profession?
Choose CUBE2LT If you work primarily on interiors, furniture, windows and doors, woodworking, digital surveys, and precise measurements, this is the simplest and most affordable model to get started with digitizing your surveys.
Choose CUBE2 whether you need to survey apartments, offices, stores, commercial spaces, or larger areas. It’s ideal for those who want a faster automatic scan and a DXF file that’s ready to use in their CAD software.
Choose CUBE3 if you frequently conduct surveys and want a faster, more advanced tool suitable for continuous professional use. It is designed for those who want to reduce data collection time and streamline the process from site survey to technical drawing.
Choose the CUBE3e if you often work in furnished, complex, or cluttered environments. Thanks to the manual rotation of the scanner head, you can aim and capture only the points you need, avoiding furniture, chairs, tables, and other objects that would normally result in a less clean scan.
In general, if you take only a few surveys or work with simple measurements, CUBE2LT that may be enough. If you’re doing complete surveys of apartments and offices, CUBE2 It’s a good compromise. If you conduct surveys often and want more speed, CUBE3 is the best choice. If, on the other hand, you want the most advanced model—especially for furnished spaces and daily professional surveys— CUBE3e is the most comprehensive option.
Can I purchase a THE METER device without doing a demo?
Yes. You don’t have to try the demo to purchase a THE METER device.
We recommend the demo if you’re unsure which device to choose or if you have specific needs related to your line of work. During the call, you can ask as many questions as you like, clear up any doubts, and see firsthand how the tool works and what it can do.
How much do THE METER's CUBE units cost?
The price depends on the model you choose:
CUBE2LT €1,369 Interiors, furnishings, windows and doors, custom measurements
CUBE2 60 €1,969 Complete surveys, multiple rooms, large spaces
CUBE3 60 €2,269 Frequent use, maximum speed, complex tasks
CUBE3e €3,269 Daily professional use, integrated encoder, angle reading, and assisted manual movement
Do THE METER apps require a monthly subscription?
No. THE METER apps and their updates are available for free download from the App Store and Google Play. No monthly subscription is required to use the apps. You can perform as many scans as you want without ever incurring additional costs.
Can I pay in installments or through a loan?
Yes. You can pay with PayPal, credit card, or bank transfer. Payment in installments via PayPal is also available, subject to the provider’s limits.
For professionals and firms, an operating lease may also be an option, which allows you to use the device without having to purchase it right away.
Is rental available?
Yes. THE METER offers short-term and operating lease options, designed to meet different needs.
Short-term rental is a good option if you want to try out the CUBE on real projects, use it for a specific job, or test it directly in your workflow before purchasing it.
Operating leases, on the other hand, are designed for professionals, engineering firms, and companies that want to use the device on an ongoing basis, spreading the cost over time rather than purchasing it outright.
In either case, renting allows you to gradually integrate CUBE into your work, while actually evaluating its benefits in practice.
Can a practice use the same device with multiple users?
Yes. A group practice or team can share a single THE METER device. Each user can download the app, access their own readings, and use the same CUBE shared by the practice.
Are THE METER's CUBE models also suitable for people who have never used a scanner before?
Yes. THE METER’s CUBE devices are designed to simplify digital surveying. The apps guide users through the main operational features: automatic, manual, cross-section, distance measurement, and real-time.
You don’t need to be an expert in point clouds or complex software: the goal is to create a 2D survey that can be exported to DXF and used in your CAD workflow.
Comparison and Positioning
Can THE METER's CUBE units replace a 3D laser scanner?
No, not always. A 3D laser scanner is useful when you need to generate a complete point cloud or three-dimensional models.
THE METER’s CUBE devices are designed for anyone who needs to quickly create a 2D Survey, floor plan, cross-section, or CAD-ready DXF file. Whether your goal is to draw, design, estimate costs, or verify measurements in 2D, the CUBE devices are simple, straightforward, and quick to integrate into your daily workflow.
Why should I use THE METER's CUBE instead of manual surveying?
Because manual surveying takes time, requires attention to detail, and often leads to errors: missing measurements, dimensions that need to be verified, rooms that need to be redrawn, and return trips to the job site.
With THE METER’s CUBE devices, you can capture your survey digitally, review it directly in the app, add markers and photos, export it to DXF, and continue working in your CAD software.
How It Works
How do THE METER's CUBEs work?
Place the device on a tripod, connect the app via Bluetooth (no internet connection required) to your smartphone or tablet, select the Survey mode, and start the survey.
During the survey, you can view the captured points, check the floor plan, add markers, enter comments, take photos, and then export the DXF file.
What survey methods are available?
The THE METER and THE METER CUBE apps let you work in different modes:
- Automatic: to quickly capture a space, perform a multiscan by combining multiple spaces into a single Survey, or capture vertical profiles and elevations
- Manual: To measure specific or hidden points
- Distance Meter and Real-Time: for single measurements, sequential measurements, and quick checks
THE METER’s Guides page provides information on all the features.
How long does it take to run a scan?
It depends on the model and settings. On the product page, CUBE2LT indicates an acquisition time of approximately 2 minutes, CUBE2 about 30 seconds, CUBE3 and CUBE3e, which lasts about 20 seconds.
Can I use THE METER's CUBE speakers in furnished rooms?
Yes. The rooms don’t have to be empty. If a piece of furniture, a pillar, or an obstacle blocks part of the room, you can move the device to a different location or use manual mode to capture the points of interest.
CUBE3e It’s perfect for these situations.
Can I connect multiple rooms on the same Survey?
Yes. With the multiscan feature, you can connect multiple rooms and create a single Survey. This is useful for apartments, offices, commercial spaces, hallways, and interconnected rooms.
Can THE METER's CUBE units also operate vertically?
Yes. THE METER’s CUBE units can be positioned vertically to measure cross-sections, walls, profiles, and heights. This feature is useful for windows and doors, staircases, attics, custom-made furniture, and architectural cross-sectional surveys.
Can I use THE METER's CUBE speakers outdoors?
Yes. THE METER’s CUBE units can be used both indoors and outdoors. For large spaces, outdoor surveys, or more complex projects, the models CUBE2, CUBE3, CUBE3e are generally better in terms of capacity and speed.
How do THE METER's instruments perform with glass, mirrors, and shiny surfaces?
Transparent, translucent, glass, or highly reflective surfaces can make detection difficult. This is a common limitation of laser technologies.
In these cases, you can change your position, supplement the Survey using manual mode, or collect more reliable alternative points.
Files, CAD, and Output
What files do the THE METER and THE METER CUBE apps generate?
The THE METER and THE METER CUBE apps generate multilayer DXF files that are compatible with and editable in the leading technical drawing programs. The THE METER app also features a dimensioning function that allows you to export all entered dimensions to PDF.
Is DXF compatible with AutoCAD, Revit, Archicad, SketchUp, and other software?
The DXF file generated by THE METER and THE METER CUBE apps is designed to be opened and edited in any CAD software. Depending on the program you use, some advanced features—such as embedded images or layer management—may behave differently.
For maximum compatibility, the “Classic + Images” export option is also available, which generates a ZIP file containing DXF files and separate images linked to the Survey.
Can I add photos to the Survey?
Yes. After creating the Survey, you can generate a photo report by selecting the points you want to include images for. The photos can be exported along with the Survey in various ways.
Can I add markers, notes, and comments?
Yes. In automatic mode, you can add markers and comments to the floor plan. This information is included in the DXF file on a dedicated layer called “Marker.”
Why can't I see the photos in the DXF file?
It depends on the CAD software you’re using. Some CAD programs or versions do not properly support images within DXF files.
In these cases, you can use the “Classic + Images” mode, which exports a ZIP file containing the DXF file and the separate images, while retaining a reference to their positions in the Survey.
Accuracy, Limitations, and Use Cases
How accurate are THE METER's instruments?
Accuracy depends on the model, the mode used, environmental conditions, and the correct positioning of the device.
You can find the specifications for each instrument in its technical data sheet under “Resolution.”
Are THE METER's CUBE products suitable for architects and surveyors?
Yes. THE METER’s CUBE devices are useful for architects, surveyors, and technicians who need to conduct surveys of interiors, apartments, offices, and commercial spaces; create cross-sections; perform dimensional checks; and generate documentation for use in CAD.
Are THE METER's CUBE products suitable for window and door manufacturers, carpenters, and interior designers?
Yes. THE METER’s CUBE devices are particularly useful for those who work with custom measurements, digital sixths, window frames, custom furniture, kitchens, cabinetry, walls, and interior spaces.
For these applications, CUBE2LT This may be the most suitable model if the work focuses primarily on interiors and precise measurements.
Do THE METER's CUBE units generate a point cloud?
THE METER’s CUBE devices are not designed as 3D scanners for generating complex point clouds. Their primary purpose is to create 2D surveys that can be used in CAD and exported as DXF files.
This is an important difference: less complexity, fewer intermediate steps, and greater immediacy for those who need to produce floor plans and cross-sections.
Orders, Warranty, and Support
How long does it take for a product from THE METER to be shipped?
Orders are typically processed within 1–2 business days of payment being credited or received. The product page also indicates fast delivery within 3–5 business days of payment.
Can I track the shipment of my order?
Yes. Once your order has been shipped, you’ll receive the information you need to track your shipment. Once we’ve handed the package over to the carrier, you’ll be able to track the delivery status using the tracking link or the instructions you received via email. This way, you can check the shipment’s progress and find out when your order is expected to be delivered.
What warranty do THE METER products come with?
For individual consumers, the warranty against manufacturing defects lasts 2 years. For businesses, the warranty period is 12 months. You can extend the warranty for an additional year for €59 + VAT.
How can I update THE METER's CUBEs?
App updates are notified through the App Store and Play Store. Firmware updates are notified through the app and managed using the THE METER Doctor app.
How can I get technical support?
You can submit a request through the THE METER Doctor app or via the Support section of the website. Our support team can assist you with updates, operation, data exports, CAD compatibility, issues, and device management.